Welcome to VSM Design Studio. These Terms of Service govern your access to and use of our website, services, customer relationship management systems, and related communication services.
By accessing or using our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our services.
VSM Design Studio provides digital services including website design and development, digital solutions, business communication services, customer relationship management tools, and related services.
You agree to use our services only for lawful purposes and in a manner that does not violate applicable laws or regulations.
You must not:
When you use our services, you may provide information such as your name, phone number, email address, business information, customer information, and communications.
You are responsible for ensuring that information you provide to VSM Design Studio is accurate and that you have the appropriate rights and permissions to provide such information.
Where applicable, VSM Design Studio may use WhatsApp Business services to communicate with customers and manage business conversations.
By choosing to communicate with us through WhatsApp, you acknowledge that your communications may be processed through WhatsApp and related Meta services.
WhatsApp communications are subject to WhatsApp's own terms, policies, and privacy practices.
Our CRM systems may be used to organize customer information, enquiries, communications, leads, and service-related records.
Access to CRM information is limited to authorized users and is handled according to our Privacy Policy and applicable requirements.
Some of our services may depend on third-party platforms, applications, hosting providers, communication services, payment providers, analytics services, or other technology providers.
Third-party services may have their own terms and privacy policies. VSM Design Studio is not responsible for terms or policies that are controlled by those third parties.
Unless otherwise agreed in writing, VSM Design Studio retains ownership of its original designs, software, content, branding, graphics, documentation, and other intellectual property.
Customers retain ownership of materials and information that they provide to us, subject to the rights necessary for us to provide the requested services.
We make reasonable efforts to keep our services available and functioning properly. However, we cannot guarantee uninterrupted availability.
Services may occasionally be unavailable because of maintenance, technical problems, third-party service interruptions, network failures, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, VSM Design Studio will not be liable for indirect, incidental, special, consequential, or similar losses arising from the use or inability to use our services.
Your use of our services is also subject to our Privacy Policy, which explains how we collect, use, protect, and retain personal information.
We may update these Terms of Service from time to time to reflect changes to our services, technology, legal requirements, or business practices.
Updated terms will be published on this page with a revised "Last updated" date.
We may suspend or terminate access to our services where reasonably necessary, including in cases of misuse, violation of these terms, unlawful activity, or security concerns.
These Terms of Service shall be interpreted in accordance with the applicable laws and regulations governing VSM Design Studio and its services.